Team continuity
The core team is named in the statement of work. Replacements require your written approval and a documented handover period.
About NexaCore
NexaCore was founded in 2007 to do one thing properly: deliver technology programmes for organisations where failure carries regulatory, financial and human consequences. That focus has never widened, and it defines how the firm is structured, staffed and governed today.
Our Story
In 2007 our founders were programme directors inside two European banks. Both had watched large transformation budgets consumed by partners who staffed engagements with whoever was available, treated compliance as a downstream activity, and disappeared before the benefits were measured. NexaCore was built as the opposite of that experience.
The commitments made in the first client contract remain in the standard master services agreement today: the team you interview is the team that delivers; the compliance evidence is produced as work proceeds, not reconstructed for the auditor; and the business case is re-measured after go-live by the client's own finance function, with the result published in a joint benefits review.
Eighteen years later NexaCore employs more than 3,400 practitioners across four delivery regions and holds active contracts with over 250 enterprise clients. Roughly 84% of revenue comes from organisations that were already clients three years earlier — which we regard as the only client satisfaction metric that cannot be gamed.
Milestones
Deliberate, sector-led expansion — each new region opened only once an anchor client required local delivery presence.
Established by four former banking programme directors with an initial focus on core-banking integration and regulatory reporting.
First certification achieved across all delivery operations, four years before it became a common procurement requirement in the sector.
Opened to support follow-the-sun operations for two multinational manufacturing clients. Now our largest engineering hub.
A dedicated practice for HIPAA and GxP-regulated environments, formed around a 14-hospital clinical data programme.
New York office opened alongside SOC 2 Type II attestation, enabling direct contracting with US financial institutions.
Three regional SOCs commissioned, bringing managed detection and response in-house rather than through subcontract.
EU delivery centre opened with data-residency-controlled landing zones for public sector and DORA-scoped financial clients.
Singapore operations centre completes the four-region follow-the-sun model; 250th active enterprise contract signed.
Operating Principles
These are not aspirations on a wall. Each one is a clause our clients can enforce.
The core team is named in the statement of work. Replacements require your written approval and a documented handover period.
Control evidence, change records and architecture decisions are produced during delivery and handed over continuously.
Business cases are re-measured after go-live by your finance function, and the result is published in a joint review.
Every managed service contract includes a defined, priced exit plan with knowledge transfer. Lock-in is not our commercial model.
Leadership
Practitioners first. Every member of the executive committee still holds direct accountability for a client portfolio or a delivery region.
Chief Executive Officer
Co-founder. Previously programme director for core banking replacement at a European retail bank. Chairs the client governance board and personally sponsors the firm's ten largest accounts.
Chief Technology Officer
Leads architecture and the design authority. Twenty-two years in distributed systems and cloud platform engineering, including seven years as chief architect for a global payments processor.
Chief Information Security Officer
Accountable for the security practice and the three regional SOCs. Former head of security operations at a systemically important financial market infrastructure provider. CISSP, CISM.
Chief Delivery Officer
Owns global delivery assurance and the quality management system. Previously ran ERP transformation portfolios across Nordic manufacturing. Chairs the firm's programme escalation committee.
Managing Director, Americas
Leads the New York practice and North American client portfolio. Eighteen years advising US financial institutions on regulatory technology and operational resilience programmes.
Chief Financial Officer
Responsible for commercial governance, benefits assurance and the firm's independent benefits-review methodology. Chartered accountant with prior audit-practice experience.
Certifications & Compliance
Certificates and audit reports are available to clients and prospective clients under NDA. Scope statements cover all delivery regions unless otherwise noted.
Information security management. Certified since 2011, all regions in scope.
Quality management system covering delivery, assurance and service operations.
Annual attestation across security, availability and confidentiality trust criteria.
UK NCSC-backed scheme, independently tested annually across corporate infrastructure.
Business continuity management, exercised twice yearly with documented outcomes.
Appointed DPO, standard contractual clauses and documented transfer impact assessments.
Qualified assessors on staff; NexaCore-operated cardholder environments assessed annually.
Business associate agreements in place; HITRUST CSF alignment for healthcare workloads.
Global Presence
Engagement leadership sits in your jurisdiction. Delivery follows the sun. Data residency is enforced at the platform layer, not by policy alone.
United States
Americas headquarters. Financial services practice, regulatory technology advisory and the Americas security operations centre.
United Kingdom
Registered head office. Group functions, EMEA financial services and the design authority for global architecture standards.
Germany
EU delivery centre with sovereign and data-residency-controlled landing zones for DORA and NIS2-scoped clients.
India
Largest engineering hub. Application development, data engineering and the follow-the-sun managed service capability.
Singapore
APAC operations centre covering managed services, MAS-aligned advisory and regional client delivery.
Poland
Nearshore delivery centre for EMEA clients — ERP integration, quality engineering and platform operations.
United States
Cloud and data engineering hub, and the North American hypercare centre for post-go-live support.
United Arab Emirates
Middle East client office supporting banking, energy and public sector programmes across the GCC.
Responsibility
NexaCore reports annually against environmental, social and governance commitments that are audited alongside our quality management system. Clients in regulated sectors increasingly require this reporting as part of third-party risk assessment, so we produce it to the same standard as our security evidence.
Next Step
We will introduce the specific practice leads and delivery managers who would be accountable for your engagement — before any commercial discussion.